Accessibility Statement

Date of statement: 20 March 2026

pakaneo GmbH is committed to making its website www.pakaneo.com as accessible as possible in accordance with the Accessibility Strengthening Act (BFSG) and the Barrier-Free Information Technology Ordinance (BITV 2.0).

This accessibility statement applies to the website www.pakaneo.com.

 

Status of Compliance with Requirements
This website is partially compliant with the requirements of Directive (EU) 2019/882. We are continuously working to remove existing barriers and to improve our digital offerings on an ongoing basis.

 

Non-Accessible Content

  • Some interactive graphics and diagrams — in particular the visual warehouse map and the SVG-based guidance system on the Features page — do not yet have complete alternative texts or ARIA labels.
  • Certain tooltips and side menu content are currently not fully accessible via keyboard navigation.
  • Individual icons and third-party logos (e.g., Shopify, Billbee, DHL, DPD, GLS, FedEx) may not have descriptive alternative texts.
  • The interactive pricing calculator is currently of limited usability for screen reader users in its present form.
  • Some links to external services (shippineo, syncroneo) may not contain sufficient contextual descriptions.

 

Feedback and Contact
If you encounter any barriers or have suggestions for improvement, we welcome your message:


pakaneo GmbH 
Markwiesenstr. 40 
72770 Reutlingen 
Phone: +49 8382-9839925 
Mail: support@pakaneo.com 
Website: www.pakaneo.com

 

Arbitration Procedure
If your inquiry regarding digital accessibility is not answered to your satisfaction, you may contact the arbitration body under the Act on Equal Opportunities for Persons with Disabilities (BGG):
Schlichtungsstelle BGG Mauerstraße 53 10117 Berlin Phone: +49 30 18 527 2805 Email: info@schlichtungsstelle-bgg.de Website: www.schlichtungsstelle-bgg.de

 

Note on This Statement
This accessibility statement is issued in fulfillment of legal requirements under the BFSG. As a provider of a SaaS-based warehouse management solution serving e-commerce retailers, fulfillment service providers, and agencies and system integrators, pakaneo is obligated to implement digital accessibility. This statement is intended to ensure transparency and legal compliance.