Privacy Policy

Privacy Policy of pakaneo GmbH Cloud SaaS Warehouse Management System

Data processing on this website is carried out by the website operator. Their contact details can be found in the "Notice on the Responsible Party" section of this privacy policy. Your data is collected partly because you provide it to us directly — for example, data you enter in a contact form. Other data is collected automatically or with your consent when you visit the website by our IT systems, primarily technical data (e.g., internet browser, operating system, or time of page visit). This data is collected automatically as soon as you enter the website. Some data is collected to ensure the error-free provision of the website; other data may be used to analyze your user behavior. You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data, and the right to request correction or deletion of this data. If you have given your consent to data processing, you may withdraw that consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of processing of your personal data, and the right to lodge a complaint with the competent supervisory authority.

Analytics Tools and Third-Party Tools When visiting this website, your browsing behavior may be statistically analyzed, primarily using analytics programs.

Hosting We host the content of this website at Alfahosting GmbH, Ankerstraße 3b, 06108 Halle (Saale) (hereinafter Alfahosting). When you visit our website, Alfahosting collects various log files including your IP addresses. For details, see Alfahosting's privacy policy: https://alfahosting.de/datenschutz/. The use of Alfahosting is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable possible presentation of our website. Where consent has been requested, processing is based exclusively on Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time. We have concluded a Data Processing Agreement (DPA) for the use of the above service.

General Information and Mandatory Data Protection Notices We treat your personal data confidentially and in accordance with applicable data protection laws and this privacy policy. When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for, how and for what purpose this is done. We point out that data transmission over the internet (e.g., when communicating by email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

The party responsible for data processing on this website is: pakaneo GmbH · Markwiesenstr. 40 · 72770 Reutlingen · Email: datenschutz@pakaneo.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration Unless a more specific storage period has been stated in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after those reasons cease to apply.

Legal Bases for Data Processing on This Website Where you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data within the meaning of Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, processing is additionally based on Art. 49(1)(a) GDPR. Where you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), processing is additionally based on § 25(1) TTDSG. Consent may be withdrawn at any time. Where your data is required for the performance of a contract or for pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. We also process your data where required to fulfill a legal obligation under Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest under Art. 6(1)(f) GDPR. The relevant legal basis in each individual case is set out in the following sections of this privacy policy.

Notice on Data Transfers to Third Countries Not Considered Safe Under Data Protection Law, and to US Companies Not Certified Under the DPF We use tools from companies based in third countries that are not considered safe under data protection law, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in those countries. We note that a level of data protection comparable to the EU cannot be guaranteed in such countries. We note that the US is generally considered a safe third country with a level of data protection comparable to the EU. Data transfers to the US are permissible where the recipient holds certification under the EU-US Data Privacy Framework (DPF) or has appropriate additional safeguards in place. Information about transfers to third countries, including data recipients, can be found in this privacy policy.

Recipients of Personal Data In the course of our business activities, we work with various external parties. This sometimes requires the transfer of personal data to those parties. We only share personal data with external parties where necessary for the performance of a contract, where we are legally required to do so (e.g., disclosure to tax authorities), where we have a legitimate interest under Art. 6(1)(f) GDPR, or where another legal basis permits the transfer. When using processors, we only transfer customer personal data on the basis of a valid Data Processing Agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of Your Consent to Data Processing Many data processing operations are only possible with your express consent. You may withdraw consent you have already given at any time. The lawfulness of data processing carried out prior to withdrawal remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR) WHERE DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THOSE PROVISIONS. THE LEGAL BASIS ON WHICH PROCESSING IS BASED IS SET OUT IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR). WHERE YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged infringement. This right of complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability You have the right to receive data that we process automatically on the basis of your consent or in performance of a contract, in a commonly used, machine-readable format, either for yourself or for transfer to a third party. Where you request the direct transfer of data to another controller, this will only be done where technically feasible.

Right to Access, Rectification, and Erasure Within the scope of applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of data processing, and where applicable the right to rectification or erasure of this data. For this and other questions regarding personal data, you may contact us at any time.

Right to Restriction of Processing You have the right to request the restriction of processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing exists in the following cases: if you dispute the accuracy of your personal data stored by us, we generally need time to verify this — for the duration of the verification you have the right to request restriction of processing; if the processing of your personal data was or is unlawful, you may request restriction rather than erasure; if we no longer need your personal data but you require it for the establishment, exercise, or defense of legal claims, you have the right to request restriction rather than erasure; if you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out — as long as it has not been determined whose interests prevail, you have the right to request restriction of processing. Where processing has been restricted, such data may — with the exception of storage — only be processed with your consent, or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL/TLS Encryption For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address bar of the browser changes from "http://" to "https://" and by the lock symbol in your browser bar. When SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Objection to Advertising Emails The use of contact details published as part of our legal notice obligation for the purpose of sending unsolicited advertising and informational materials is hereby expressly objected to. The site operators expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

Cookies Our website uses so-called "cookies." Cookies are small data packets that do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser. Cookies may originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes. Cookies that are required for the execution of the electronic communication process, for the provision of certain functions you have requested (e.g., the shopping cart function), or for optimizing the website (e.g., cookies for measuring web audiences) — necessary cookies — are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is based exclusively on this consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); consent may be withdrawn at any time. You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Contact Form If you submit inquiries to us via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent. Processing is based on Art. 6(1)(b) GDPR where your inquiry is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this has been requested; consent may be withdrawn at any time. The data you enter in the contact form will remain with us until you request deletion, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been fully processed). Mandatory statutory provisions — in particular retention periods — remain unaffected.

Inquiries by Email or Telephone If you contact us by email, telephone, or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent. Processing is based on Art. 6(1)(b) GDPR where your inquiry is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this has been requested; consent may be withdrawn at any time. The data you send to us via contact inquiries will remain with us until you request deletion, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.

Google Fonts (Local Hosting) This site uses Google Fonts, provided by Google, to ensure uniform display of fonts. Google Fonts are installed locally. No connection to Google's servers takes place. Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Font Awesome (Local Hosting) This site uses Font Awesome for uniform display of fonts. Font Awesome is installed locally. No connection to servers of Fonticons, Inc. takes place. Further information about Font Awesome can be found in the Font Awesome privacy policy at: https://fontawesome.com/privacy.

Google Maps This site uses the Google Maps mapping service. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transferred to and stored on a Google server in the United States. The operator of this site has no influence over this data transfer. When Google Maps is activated, Google may use Google Fonts to ensure uniform display of fonts. When loading Google Maps, your browser loads the required web fonts into its browser cache to display texts and fonts correctly. The use of Google Maps is in the interest of an attractive presentation of our online offerings and to make it easy to find the locations we specify on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Where consent has been requested, processing is based exclusively on Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time. Data transfer to the US is based on the EU Commission's standard contractual clauses. Details can be found at: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/. For more information on how Google handles user data, see Google's privacy policy: https://policies.google.com/privacy?hl=de. The company holds certification under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the United States. Every company certified under the DPF commits to complying with these data protection standards. Further information can be obtained from the provider at: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

Source: https://www.e-recht24.de

pakaneo GmbH · Markwiesenstr. 40 · 72770 Reutlingen · Email: datenschutz@pakaneo.de